15-11-2020

Your privacy is very important to us. We therefore adhere to privacy legislation. This means that your data is safe with us and that we always use it correctly. In this privacy statement we explain what we do with information we learn about you.

If you have any questions or would like to know exactly what information we keep about you, please feel free to contact us.

Use of personal data:

When you use our webshop, we receive the following information from you:

- Your name and address

- Phone number

- Billing address

- E-mail address

- Payment details

- IP address

The law calls this 'personal data' and states that we may only use it if we explain exactly why and for what reason. You can read this below.

We do not provide your personal data to other companies or organizations, unless this is necessary for the webshop or if the law determines that this is necessary. An example is that we suspect fraud. We also have to report this to the police.

Your account

You must first register for certain parts of our webshop. You will then need to provide information about yourself and choose a username. We will use this to create an account, into which you can log in with that username and a password of your choice. We store this information so that you do not have to enter it again and so that we can contact you in the webshop if necessary.

We keep this information for as long as your account exists. You can change information via your account whenever you want.


Process order

When you place an order with us, we use your personal data to process it correctly. We can then provide your personal information to our delivery service to have the order delivered to you. We have also received information about your payment from your bank or credit card company.

We keep this information for as long as necessary to complete the order and then until the warranty has expired. We keep some data for longer because this is required by law. For example, we must keep your proof of purchase and your invoice with the tax authorities for seven years.

Ads

We do this on:

-Facebook

-Instagram

-Pinterest

You can object to this advertisement at any time.


Contact Form

You can ask us questions or submit requests using the contact form. You must also provide certain information. We will keep this until we are sure that you are satisfied with our response and for six months thereafter. This way we can easily include the information for subsequent questions. We can also train our customer service to become even better.

Deliver to other companies or institutions

Under no circumstances will we provide your personal data to other companies or institutions, unless this is necessary for our online store or if we are legally obliged to do so (for example if the police require this in the event of a suspected crime).



Changes to this privacy statement

When our webshop changes, we must of course also adjust the privacy statement. Always pay attention to the above date and regularly for new versions.


To view and change your information:

If you have any questions or would like to know what personal data we have about you, you can always contact us. See contact details.



You have the following rights:

- Get an explanation about what personal data we have and what we do with it

- Access to the precise personal data we have

- Errors are corrected

- Removing outdated personal data

- Withdrawal of consent

- Objecting to a certain use

- Make sure you always clearly indicate who you are, so that we can ensure that we do not change or delete information about the wrong person.



To file a complaint

If you believe that we cannot help you properly, you have the right to file a complaint with the supervisory authority. This is called the Dutch Data Protection Authority.



Contact details

RoseLee Amsterdam
Baas en Domburgstraat 15.
2411 MW in Bodegraven.
info@roseleeamsterdam.com